# Contact Us
We're here to help. Whether you're planning a stay, have a question about an existing reservation, or want to discuss a concern, please reach out.
## General Inquiries
Email: joe@statesofleisure.com
Phone: (401) 684-8630
We respond to general inquiries within 2 to 3 business days.
## Reservations and Guest Support
For questions about a current or upcoming reservation, please use the same contact information above. Whenever possible, include your reservation number or booking platform to help us assist you faster.
## Refund and Billing Questions
If you have a question about a charge or refund, please contact us directly before disputing a charge with your bank or card issuer. We can typically resolve refund and billing questions within 3 to 5 business days.
Email: joe@statesofleisure.com
Phone: (401) 684-8630
For full details, see our [Refund Policy](/refund-policy).
## Privacy Inquiries
For questions about how we handle your personal information, or to exercise your privacy rights (access, correction, deletion, opt-out), please contact:
Email: joe@statesofleisure.com
For full details, see our [Privacy Policy](/privacy).
## Media and Business Inquiries
For press, partnership, or other business inquiries, please email joe@statesofleisure.com with a brief description of your inquiry.
## Response Times
- Reservation and booking questions: within 48 hours
- General inquiries: 2 to 3 business days
- Refund and billing questions: 3 to 5 business days
- Privacy requests: within 7 business days
- Legal notices: within 10 business days
## Mailing Address
For legal notices or written correspondence, please contact us at the email or phone above and we will provide a current mailing address.
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States of Leisure LLC
Email: joe@statesofleisure.com
Phone: (401) 684-8630